We allow all our clients to exchange their purchased articles,
Any Article purchased can be exchanged within 3 days from the date of delivery.
Exchange is possible if the article received is damaged or if there are size issues,
For size exchanges if the outfit ordered is as per the size chart given, customer will bear the delivery charges.
Exchange allowed only if the article is not used, all tags are intact, packing is in its original condition, and then you are good to go ahead with the exchange.
Articles purchased on sale or discount cannot be exchanged.
In order to exchange, you can contact our customer service department by emailing us at wecare@costumo.com.pk contacting us on Facebook or Instagram, or you can call us at 0322 4895268. Provide all the required information to us and if all the conditions are met we will provide you the address to ship it to us.
After we have received the article, we will dispatch the new piece.